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CRM Services

Smarter CRM Solutions for Every Part of Your Business

From sales to service, finance to analytics our Bitrix24 CRM solutions help businesses in UAE, GCC, and India work smarter and grow faster.

What’s Included?

  • Sales CRM
  • Marketing CRM
  • Service CRM
  • Finance CRM
  • Analytics & Dashboards
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✦ SERVICES

Simple Steps to Achieve Great Results.

Experience a seamless process for creative project success.

Sales CRM

Close More Deals with Smarter Sales Tools

Our CRM makes sales management easy with:

  • Lead Sorting & Scoring – Focus on high-value opportunities by ranking leads automatically.
  • Pipeline Management – Track deals from first contact to closure with full visibility.
  • Task & Follow-up Automation – Never miss a meeting or follow-up again.


Benefit: Sales teams save time, prioritize effectively, and increase revenue.

Marketing CRM

Smarter Campaigns. Better Conversions.

With CRM-powered marketing tools, you can:

  • Segment Customers – Group leads by behavior, demographics, or interest.
  • Campaign Tracking – Monitor ROI for email, social, and ad campaigns.
  • Automated Outreach – Send personalized emails, reminders, and offers.

Benefit: Run efficient campaigns that generate qualified leads and improve ROI.

Service CRM

Deliver Exceptional Customer Support

Turn your service desk into a customer delight hub:

  • Omnichannel Support – Manage chat, email, WhatsApp, and calls in one place.
  • Ticket Management – Assign, track, and resolve issues faster.
  • AI Conversational Bots – Provide 24/7 assistance for FAQs and routine queries.

Benefit: Faster response times, happier customers, and reduced support costs.

Finance CRM

Financial Insights at Your Fingertips

Simplify financial decision-making with CRM reports:

  • Revenue Tracking – Monitor sales performance and income flow.
  • Forecasting & Budgeting – Predict future revenue and plan resources.
  • Expense Monitoring – Track costs and optimize spending.

Benefit: Gain full financial visibility to make smarter budgeting and growth decisions.

Analytics & Dashboards

Real-Time Insights for Smarter Decisions

With advanced CRM analytics, you get:

  • Custom Dashboards – Display KPIs relevant to your business.
  • Performance Tracking – Monitor sales, marketing, and service efficiency.
  • Business Intelligence – Spot trends and make data-driven decisions.

Benefit: A 360° view of your business—always up-to-date and actionable.

✦ INDUSTRIES

CRM for Different Industries

Industry-Specific CRM Solutions Tailored for Your Business

At 8 One Information Technology, we know that every industry has its own challenges. That’s why our Bitrix24 CRM solutions are designed to be flexible and customizable, giving businesses across UAE, GCC, and India the tools they need to thrive.

Real Estate CRM

  • Manage property listings, leads, and client communications in one system
  • Track site visits, bookings, and sales pipelines effortlessly
  • Automate reminders for follow-ups, contract renewals, and payments
  • Generate reports on agent performance and deal closure rates

Benefit: Real estate brokers and agencies save time, reduce paperwork, and close deals faster.

Retail & eCommerce CRM
  • Capture leads from websites, eCommerce stores, and social media
  • Segment customers by purchase history, interests, and behavior
  • Automate upselling, cross-selling, and loyalty campaigns
  • Track inventory, sales performance, and customer feedback

Benefit: Retailers and online businesses improve customer retention and boost repeat purchases.

Financial Services CRM
  • Securely manage client portfolios, investments, and compliance documents
  • Automate KYC processes and risk assessment workflows
  • Generate real-time financial performance reports
  • Provide clients with personalized service based on analytics

Benefit: Financial advisors, banks, and insurance companies increase transparency, trust, and revenue opportunities.

Healthcare CRM
  • Manage patient data, appointments, and treatment histories securely
  • Send automated reminders for checkups and follow-ups
  • Track doctor and staff performance with detailed dashboards
  • Improve patient satisfaction with fast response and organized communication

Benefit: Hospitals, clinics, and healthcare providers deliver better patient care while reducing administrative overhead.

Manufacturing & Distribution CRM
  • Track distributor networks, dealer relationships, and supply chain activities
  • Monitor orders, delivery schedules, and inventory in real-time
  • Generate sales forecasts and production planning insights
  • Automate communication with vendors and resellers

Benefit: Manufacturers and distributors streamline operations, minimize delays, and improve efficiency.

Education & Training CRM
  • Manage student inquiries, admissions, and course enrollments
  • Track performance and automate communication with students/parents
  • Handle fee collection and financial reports
  • Create dashboards for faculty and student progress

Benefit: Schools, training centers, and universities improve student engagement and operational efficiency.

Hospitality & Travel CRM
  • Manage guest bookings, inquiries, and service requests
  • Automate follow-up emails and loyalty offers
  • Track reviews and improve guest experience
  • Generate revenue and occupancy analytics

Benefit: Hotels, resorts, and travel agencies improve customer satisfaction and maximize repeat business.

No matter your industry, 8 One Information Technology helps you implement a CRM that works the way your business does. With tailored workflows, automation, and analytics, we empower organizations to reduce costs, increase revenue, and save time.

✦ Let's Collaborate

Why Choose 8 One IT for CRM?

  • Official Bitrix24 Partner in UAE & GCC
  • Tailored workflows to match your industry
  • Training & support for smooth adoption
  • Scalable for startups and enterprises alike
Ready to transform the way you manage customers, sales, and growth?
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Connect With Us Anytime, Anywhere.

Connect With Us Anytime, Anywhere.